Search
Image
EN / RS

Chat center working hours

Chat center has 2 workmodes: «Working» (when operators are at work and reply to customers) and «Day off/break» (when operators don’t work).

The mode is switched in two ways:

  • automatically (according to operator’s working hours and take into account time zone differences);

  • manually (click on the selection Settings > General > Chat-center workmode).

Related articles
Getting started