WhatsApp + chatbots + CRM = boosting sales and customer loyalty

Chat center for sales and support.

Provide customer care in WhatsApp Business API, Instagram, Telegram, Facebook Messenger and free Online chat via Chat2Desk. 7-day free trial.

Test period

Introductory video

Watch this video to get to know the main Chat2Desk features.

Duration: 3 minutes

Objectives which Chat2Desk helps to reach

Sales and marketing

Get new clients via website, use new channels to promote your product and close deals straight in your CRM-system

Advanced technical support

24/7 technical support will help you with any question about configuration and functioning of the system

Business processes automation

Chatbots and AI will take over from 30% to 70% of requests and reduce the staff costs

Helpdesk with Chat2Desk

Chat2Desk adapts to the needs of your company. Choose the tools that will work best for you

Chatbots and automation

Let the operators handle complex tasks — the program will do the routine

Customization on demand

Our programmers will develop a customized solution for you

Website widget

Add messengers, voice calls and social media to your widget

API integrations

Implement messengers to customer relationship management systems

Advanced analytics

Identify successful work scenarios and modify your strategy

Chatbots and automation

Answer your customers and manage routine automatically. Choose from a wide range of tools: chatbots, scripts, self-service menu, AI. Free up your operators for more important tasks. Learn more about self-service menu.

Customization on demand

We adapt the service for you and develop customized solutions that meet the needs of your company

Website widget

Give customers an easy way to contact you. No more searching for contacts all over the site: just click the button and start a dialog.

API integrations

No more lost leads: connect messengers directly to your CRM system.
Choose amoCRM; Bitrix24; SalesapCRM; Microsoft Dynamics 365; bpm’online; GenCRM; Megaplan; 1C-Enterprise.

Advanced analytics

Create reports inside Chat2Desk interface or connect messengers to Google Analytics and Yandex. Metrika. Identify winning work scenarios, adjust your strategy and reward successful employees.

How the operator sees it