Chat2Desk is
always with you

Chat2Desk app will always be at hand: you will not lose a single client

App advantages

Be always online

Talk to clients wherever there is Internet

Functional

The app allows you to provide full chat support while being away from the computer

Accessible

The app is compatible with Android and iOS devices

App Features

Talk with clients

Look through your own or all chats, answer the customers, leave comments and close the chats

Get access to the client info cards

Phone number, cliend ID, comments, tags — the main information is at your fingertips

Transfer chats to other operators

Take the new request or assign it to other operator

Search for chats and for messages inside the dialogues

Search by the name, phone number and client’s tag. Filter the dialogues by operators and chat status (open, close, old and new).

For those who need to control
Monitor your employees' performance
For those who are always on the run
Convenient for field workers — you will always be on call
For those who care about their clients
Support should be client-oriented, not location-based