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Bots and autofunnels in messengers

Create scripts for chatbots and guide your customers through the autofunnel from first contact to sale
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Example of chatbots in messengers

Cases of chatbots

Segment the audience and tell about special offers relevant for each group
“Chatbot is one of the most vital features. It provides our clients with information about bills of lading, delivery terms, which unloads our operators.”
Anna Suslennikova, Head of Service Department at Express.ru
Collect feedback from your clients to monitor service quality and improve performance
“Automation helps us to speed up the messages precessing. The self-service menu distribute clients over operators depending on the request topic.”
Vasiliy Orekhov, CMO at KIA Pragmatika
Chatbot connect to a payment system and issue bills to clients automatically
“New communication channel became popular among passengers, since it allows to ask any question in any messenger.”
Igor Gaponov, Deputy Director-General for Information Technology at «Sheremetyevo International Aiport»
Chatbot will warm up the clients and invite to your event
“We are satisfied with results, because we managed to optimize all the working processes. We cut down on our spendings and improved financial performance.”
Igor Budeikin, CEO at Magazin Znaniy (Knowledge Shop)
Why do you need chatbots
Chat2Desk adapts to the needs of your company. Choose the tools that will be useful to you
Better than email
Warm up customers
Increase conversion
Return customers
Work automatically
Better than email
Illustration to a high Open Rate in messengers
Open rate in messengers is 4 times higher than in email. The more reads, the more engagement rate and so the more clients
Warm up customers
Example of warming up the customer
Start a chain of messages with information helpful to your customers. The last message contains a call to purchase your goods or service. To this moment the client is ready to work with you
Increase conversion
Example of customer oriented messages
Messengers are your customers' private space where they spend much time. Thus they are willing to trust your messages
Return customers
Example of chatbot for customer retention
The clients are over for good? Start the sales funnel, tell about special offers and innovations. You will see the growth of LTV
Work automatically
Example of a sales funnel
Once set up, they work on their own. An operator can help them, though

How do chatbots in messengers work

Step 1
Getting to know
A client follows the link and subscribes to the channel
Step 2
Warming up
The client leaves the website but starts getting informational messages
Step 3
The client is ready
In the end of the funnel your clients are ready to purchase your goods or service
Step 4
Making a deal
Take feedback and inform clients about new offers
FAQ
Frequently Asked Questions
How does is work?
— Can the chatbot get out of order?
  • The chatbot can get out of order if only it was built with a mistake. Thus your messages will be sent to random people and at random time. But the chatbots are backed by your operators, who can change or stop them.
— How many chatbots can work simultaneously?
  • You can run as many chatbots as you want
— 📲 In which chats and messengers do chatbots operate?
  • The chatbot can operate in any of your channels (WhatsApp, Telegram, Viber). Also you can build a chatbot for each channel separately.
How much does it cost?
— 💲 Is it expensive?
  • Chatbots feature is $45 per month. They work automatically 24/7 and reduce costs on advertising and staff.
— Can I test sales funnels?
  • After you have registered in Chat2Desk you get 500 trial messages for testing sales funnels. When you purchase the function the number of messages is unlimited.
— 📊 How can I estimate effectiveness of sales funnels?
  • Chat2Desk has a module of statistics, which tells you about work of each funnel. Besides you can connect end-to-end analytics to monitor CTR and conversion.
Dispel my doubts!
— Do I need any special skills?
  • You can build a chatbot yourself in a Chat2Desk chatbot builder. If you need a more complex funnel, our specialists can build it on a  turn-key basis at an additional cost.
— Chatbots are just a spam?
  • Customers subscribe to an interesting content on their own and can unsubscribe at any time.
How to build chatbots in messengers
  • 01
    Create a new chatbot and set starting triggers
  • 02
    Edit the first step
  • 03
    Add another steps, set starting time and triggers
  • 04
    Create mini landing with links to the chatbot and distribute it
  • 05
    Watch your chatbot communicate with clients instead of you and brings profit
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7 days free trial for each new messenger, answer bot and 500 scenarios in chatbot builder.
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