Chat2Desk Enterprise

Corporate solution: chat center inside your infrastructure
Advantages of Enterprise over Cloud solution
SaaS vs Enterprise
SaaS
The system runs on shared servers of Chat2Desk infrastructure
  • Internet-providers and technical characteristics of servers is regulated by Chat2Desk
  • White Label under Chat2Desk brand
  • Personalized customization is limited by Chat2Desk roadmap
  • Data protection is provided by Chat2Desk
Enterprise
The system is deployed on your own servers
  • Technical characteristics of servers are limited by your infrastructure only
  • White Label Under your brand
  • Customization doesn’t depend on Chat2Desk
  • Data protection depends on your infrastructure

Benefits of Enterprise

Personal data
Personal data is placed in a local network with no external access
Speed and stability
You do not depend on intermediaries, providers and other hubs on a data path
Customization
Modify your own software to meet your requirements
Integrations
Connect Chat2Desk to any software inside your infrastructure
  • Active Directory
  • Power BI
  • Salesforce
  • and other
Customize with no limits
Customize with no limits
  • Unlimited functionality customization
  • Integrations with any external software and CRM systems
  • Changes in Chat2Desk interface
  • Your own website widget design
  • White Label
Leave request
Infrastructure requirements
Infrastructure requirements
  • Physical or virtual servers to scale up the infrustructure
  • Developers from both sides to deploy the service
  • Software: we use universal solutions compatible with any software
  • No problem if you have no developers or infrastructure — we will help to deploy servers
Pricing
Pricing
Enterprise — CapEx
Corporate solution is CapEx: the investment becomes more profitable than SaaS in 2–3 years.
Fresh news in our blog
A WhatsApp Chatbot Confirms 60% of Appointments Without Calling: a Case Study of Chat2Desk and Chatme.ai
A WhatsApp Chatbot Confirms 60% of Appointments Without Calling: a Case Study of Chat2Desk and Chatme.ai
In this case study, we will describe how Klinika Fomina has managed to automate appointment confirmation and cancellation using WhatsApp and chatbots and to increase conversion.
Published: 10 January 2024
Reading time: 5 minutes
Reducing Response Time by 10 Times: How to Transform a Call Center into a Contact Center and Reduce LCR from 60 to 10%. Alma TV Case
Reducing Response Time by 10 Times: How to Transform a Call Center into a Contact Center and Reduce LCR from 60 to 10%. Alma TV Case
Let us tell you how AlmaTV reformed the call center into a high-grade contact center, revised the format of operators' work and received a bonus and more loyal customers.
Published: 08 August 2023
Reading time: 5 minutes